What Information We Hold and Why
When you open an account with us, we collect the details you provide at registration — your name, contact information, and the payment method you choose to fund your account. If you deposit via JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to
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reconcile your wallet balance; we do not store your full wallet PIN or mobile banking credentials. We also collect device and session data — your IP address, browser type, and pages visited — to keep your account secure and detect unusual activity. This data helps us
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verify that the person logging in is you, not someone else. We may collect location signals at the session level to confirm that access is from a region where our platform is available under local law. We do not sell your personal data to third parties.
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Data shared with payment processors like JazzCash and Easypaisa is limited to what those services need to complete your transaction. You can request a copy of the data we hold on you, or ask us to delete it, by contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.